Kiamo, logiciel CRM

Reinventing Customer Relationship

Harmonize and manage all your customer contacts with a unique
solution. More information

About Conecteo

Major provider of customer interaction management solutions for companies and contact centers.

Software provider

Software provider

Conecteo has developed a customer interaction management solution based on its in-depth knowledge of technology and a proven approach to quality.

Expertise

Expertise

Conecteo's teams comprise varied and experienced profiles that offer genuine Customer Relations expertise to different Kiamo users.

Support

Support

Conecteo offers global support for users and Kiamo Certified Expert partners to help implement their relational procedures.

Innovation

Innovation

More than half of Conecteo's staff is dedicated to R&D: Conecteo is thus willing to innovate and continually develop Kiamo software to respond to the challenges of contact centers.

Kiamo software

Native multi-channel software for managing customer contacts.

Voice | Email | Live chat | Web | Social networks | Mail | Fax | SMS | Mobile

Kiamo software
Nativement Multicanal

Native
Multi-channel

Intuitivité et Autonomie

Intuitive
and Autonomous

Richesse fonctionnelle

Rich
functionality

Fiabilité et Souplesse

Reliable and
Flexible

Services

Optimize the performance of your contact center with a unique solution.

1

Native multi-channel

  • Native management of all channels (voice, e-mail, etc.).
  • Advanced cross-channel functions.
  • DB and unique tasks regardless of media.
2

User-oriented ergonomics

  • Reactivity for business operations.
  • Fast turnaround for all users.
  • User-friendly interface.
3

Independent solution

  • No questioning of telephone architecture.
  • Interoperability with your existing information system.
  • Open to dialog with third-party applications.
4

Advanced customization

  • Configurable and scalable interfaces.
  • Easy integration of code and business data.
  • Custom configuration of media flow distribution.
5

Global supervision

  • Unified statistics.
  • Real time monitoring of business and software activities.
  • 800 native and customizable indicators.
6

Services and support

  • Training and Expert Partner Certification.
  • More than 1500 pages of documentation.
  • Three levels of support and maintenance.

Our customers

Nearly 200 companies and more than 6000 users trust Kiamo software
to manage their Customer Relations.

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